CONTAINER BUILDS AUSTRALIA PTY LTD
At CONTAINER BUILDS AUSTRALIA PTY LTD, we aim to provide reliable and transparent shipping and delivery arrangements for our customers. This policy explains how we manage container deliveries, shipping costs, delivery locations and order fulfilment across Australia.
1. Delivery Coverage
We supply shipping containers, storage containers, refrigerated containers and specialised container solutions from our business location in Seaford, Victoria.
Delivery may be available to customers in:
- Victoria (VIC)
- New South Wales (NSW)
- Queensland (QLD)
- South Australia (SA)
- Western Australia (WA)
- Tasmania (TAS)
- Australian Capital Territory (ACT)
- Northern Territory (NT)
Delivery availability depends on the customer’s location, transport arrangements, product availability and accessibility of the delivery site.
Please contact our team to confirm whether delivery is available to your postcode.
2. Shipping and Delivery Costs
Shipping and delivery charges are calculated according to several factors, including:
- Delivery postcode and destination.
- Container size, including 10ft, 20ft and 40ft containers.
- Container type and specifications.
- Distance from the dispatch location.
- Transport vehicle and equipment requirements.
- Site accessibility and unloading requirements.
Due to the size and weight of shipping containers, delivery costs may vary significantly between locations.
Customers are encouraged to request a delivery quotation before confirming their purchase.
All applicable delivery and transportation charges will be communicated to customers before the order is finalised.
There are no advertised nationwide flat delivery rates unless specifically confirmed for the relevant product and destination.
3. Order Processing and Handling Time
Orders and enquiries are processed during our normal business operating hours.
Business Hours:
Monday to Friday: 8:00 AM – 5:00 PM
Saturday and Sunday: Closed
Processing and dispatch arrangements depend on product availability, order confirmation, payment confirmation and transport scheduling.
Customers will be advised of the expected dispatch arrangements when their order is confirmed.
4. Estimated Delivery Time
Delivery timeframes depend on the delivery destination, container availability, transport scheduling and other logistical requirements.
Because our products are oversized, delivery timeframes are arranged individually.
An estimated delivery date or timeframe will be communicated to the customer once the delivery arrangements have been reviewed and confirmed.
Delivery estimates are not guaranteed unless expressly agreed in writing.
We will communicate any significant changes to an agreed delivery schedule.
5. Delivery Requirements
Customers are responsible for ensuring that their delivery location is suitable for receiving the ordered container.
Before delivery, customers should ensure:
- There is sufficient access for the delivery vehicle.
- The delivery area has adequate clearance and space.
- The ground is suitable and sufficiently stable for the container and delivery equipment.
- There are no significant obstructions, overhead cables or access restrictions.
- Any necessary site permissions or access arrangements have been organised.
Customers should inform our team about any narrow roads, restricted entrances, uneven ground or other potential delivery difficulties before confirming their order.
Additional charges may apply where special transport, equipment or delivery arrangements are required. These will be discussed before confirmation.
6. Delivery and Unloading
Container delivery may require specialised vehicles and unloading equipment depending on the container size and site conditions.
The delivery method will be discussed and confirmed before dispatch.
Customers should ensure that the delivery site is accessible and ready to receive the container.
Any special lifting, positioning or unloading requirements should be communicated to our team in advance.
7. Delivery Confirmation
Customers will be contacted regarding their delivery arrangements once the order and transport details have been confirmed.
Where applicable, customers will receive delivery scheduling information and instructions before dispatch.
Customers should ensure that someone is available at the delivery location to receive the container and assist with any necessary access arrangements.
8. Delayed Deliveries
Although we aim to meet agreed delivery schedules, delays may occasionally occur due to circumstances beyond our reasonable control.
These may include:
- Severe weather conditions.
- Transport and logistical disruptions.
- Road closures and traffic conditions.
- Equipment or vehicle availability.
- Unexpected operational delays.
- Other unforeseen circumstances.
If a significant delay occurs, we will make reasonable efforts to notify affected customers and provide updated delivery information.
Nothing in this policy excludes any rights customers may have under Australian Consumer Law.
9. Damaged or Incorrect Deliveries
Customers are encouraged to inspect their container upon delivery.
If a container arrives damaged, incorrect or materially different from the agreed order specifications, please contact us as soon as reasonably possible.
Please provide:
- Your order or invoice number.
- A description of the issue.
- Photographs of any visible damage, where possible.
- Your contact information.
We will review the matter and work with the customer to determine an appropriate resolution.
Customers’ rights under Australian Consumer Law remain unaffected.
10. Order Changes and Delivery Address Updates
Customers should contact us as soon as possible if they need to change their delivery address or delivery arrangements.
Changes may affect delivery availability, transport costs and scheduling.
Once a container has been dispatched or transport arrangements have been committed, changes may not always be possible and additional charges may apply.
Any additional charges will be communicated before proceeding.
11. Delivery Enquiries and Quotations
For delivery enquiries, shipping costs and container availability, please contact our team.
When requesting a delivery quotation, please provide:
- Your preferred container size.
- Container type.
- Delivery postcode.
- Full delivery address.
- Any special access or unloading requirements.
Our team will review your requirements and provide the relevant delivery information.
12. Contact Information
CONTAINER BUILDS AUSTRALIA PTY LTD
Physical Address:
Seaford Rd Service Rd, Seaford VIC 3198, Australia
ABN: 79 685 165 879
ACN: 685 165 879
Phone: +61 489 979 963
Email: sales@containerbuildsaustraliaptyltd.com
Website: https://containerbuildsaustraliaptyltd.com/
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
13. Policy Updates
CONTAINER BUILDS AUSTRALIA PTY LTD reserves the right to update this Shipping and Delivery Policy when necessary.
Any updated policy will be published on our website.
Customers are encouraged to review this page for the latest shipping and delivery information.
Thank you for choosing CONTAINER BUILDS AUSTRALIA PTY LTD.